FCS Advertising and Promotions L2

FCS Advertising and Promotions L2

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Service excellence Unit Outcomes Subject Outcome 6.1/6.2 Explain customer service and engage in an interaction with ... a person or a group in an organisation not just to the benefit of the customer, but exceeding the customera#39;s expectations.

Title:FCS Advertising and Promotions L2
Publisher:Pearson South Africa - 2007

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