[9] showed that a very brief training manual, called the Minimal Manual, enabled new users to accomplish basic tasks with a word processing system more quickly ... Being able to find quick answers helps the new user focus on the task at hand: producing something on paper. ... When a training wheels user selects an operation that is inappropriate or unnecessary-such as requesting to print a document before it has been ... System (FS) condition used the commercial 170 CHI + Gl 1987.
Title | : | Human factors in computing systems and graphics interface |
Author | : | John M. Carroll, Peter P. Tanner, Canadian Man-Computer Communications Society |
Publisher | : | Association for Computing Machinery (ACM) - 1987 |
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