Senge's best-selling The Fifth Discipline led Business Week to dub him the qnew guruq of the corporate world; here he offers executives a step-by-step guide to building qlearning organizationsq of their own.Sears Roebuck. for example, suffered in 1992 when a series of well-publicized Whys traced back an auto repair snafu to a high-level corporate policy decision. STEP l: THE FIRST WHY Between 1990 and 1992, consumer complaints to theanbsp;...
Title | : | The Fifth Discipline Fieldbook |
Author | : | Peter M. Senge |
Publisher | : | Crown Business - 2014-05-14 |
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